Booking Terms

Last updated October 2026

Payment

Payment is due after the job. For fixed-price services (sprinkler blowouts, turn-ons, gutter cleaning) you can instead prepay online through Stripe and save 5%. Full refund if we can't make it or you cancel at least 24 hours before your appointment.
Larger jobs (like holiday lights) may require a deposit to hold your spot, with the balance due when the work is done.
Anything extra we find on site (for example, more zones than you listed) is billed after the job.

Cancel or reschedule for free up to 24 hours before your appointment, and you'll get a full refund.
Within 24 hours of your appointment, we may keep a deposit or charge a small fee.

If rain, snow, wind or freezing conditions make the work unsafe or ineffective, we'll move you to the next open day at no charge.

Please mark or tell us about sprinkler heads, shallow lines, invisible dog fences, low-voltage lighting and anything fragile.
We aren't responsible for unmarked items, pre-existing damage, or old or brittle parts that fail during normal service.

Our total liability for any job is limited to the amount you paid for that job.

If we supply the lights, we bring them and take them back after the holidays. They stay ours and come down in January.

Please keep gates and work areas clear so the crew can get in, and keep pets secured inside while we're there.